I'm so happy with this casket. Its beautiful quality and the finish is lovely. The brass plaque finishes it off, just perfect.
Really smooth ordering process and super fast postage. Thank you.
I ordered a wooden urn box online and soon realised I had made a slight mistake in the engraving I wanted for the plate. I quickly called the listed contact number, explained my predicament and was met with a truly understanding & compassionate response.
Rob called to double check the required engraving once I had made the amendment & maintained empathy & professionalism throughout our correspondence.
The urn arrived yesterday and I am thrilled with it. It is just as my late mother would've wanted!
Thank you to the whole team for being so wonderful & providing a fantastic service. It really does go such a long way when dealing with such a sensitive purchase.
Rob was extremely helpful & answered any questions I had, putting my mind rest.
The casket is absolutely beautiful & the perfect tribute to my Father & Mother in law. Thank you Serenity my family are very greatful. Anne-Marie Braybrook
Simple and classic. Very heavy. Arrived in 2 days.
Very professional service. very reactive, good value and a lovely product/ highly recommend
Absolutely beautiful polished wood casket, exactly matching pictures and description. Simple, classic design and the engraving is lovely. Very pleased with the fantastic quality of the casket. Very good service, quick delivery.
Can highly recommend.
The urn is beautiful . The service and deliveryhas been excellent. I am delighted with this transaction and recommend. Serenity as a first class business.
Very pleased with the excellent quality and prompt delivery. Casket is solid.
Beautifully made and engraved just as i wanted it to read , a perfect resting place for my parents ashes. Thanks to everyone at Serenity
The quality is stunning, seller answered all questions we had really quickly.
Rob from Serenity Urns was very helpful when I wasn't sure what size of urn to get. It was dispatched quickly and I received it within 48 hours of purchase. Would certainly recommend this company.
Very happy with our purchase. The urn more than met our expectations. The item was well packaged and arrived quickly. The ordering process was very simple.
Thank you to Rob for the excellent communication.
Lovely. Just as expected from photos on web. Thank you very much. Elizabeth
Beautiful just as described would defiantly recommend 5 star from me
We are delighted with the casket. Thank you!
This is absolutely beautiful. I thought because of the price it wouldn’t be as good as it is.
Lovely casket for my dear mother. Well made and good quality
Fantastic quality, excellent customer service and quick delivery
Rob was very helpful with all my enquiries, he answered all my questions and made the process very easy. The item arrived very quicky and is good quality. Would definitely use this company again.
Great quality item, lovely finish and the engraved plaque was perfect 👍👍
